Unified, AI-Assisted Patient Data Collection, powered by NavaX
Establish a single, unified portal for field representatives to seamlessly report adverse events, medical information, and product quality complaints, without having to self-classify the information before reporting. Leverage robust AI capabilities, powered by NavaX, to obtain more complete data collection during the first interaction, enabling faster submissions, reduced drop-off rate, and increased scalability to your global operations.
Modernizing Front-End Information Intake and Reporting
ReporterX, powered by NavaX, serves as an intelligent, AI-assisted front-end patient data collection and reporting application. It provides a single, readily accessible cloud portal for hospitals, clinical trial sites, patients, and other stakeholders in the field to more seamlessly submit Safety, Quality, and Medical information.
Unified Intake
Establish a single, unified portal for the seamless intake of adverse events, medical information, and product quality complaints, avoiding multiple entry points, fragmented systems, and labor-intensive reporting workflows.
Enhanced Data Collection
Ensure collecting better quality data which is complete at first interaction thereby reducing follow up burden by guiding reporters to provide correct and complete information when patient information is first captured – not downstream.
More Efficient Reporting
Simplify front-end data collection by ensuring information is intelligently classified and routed to the appropriate downstream system, including Safety, Quality, and Medical Information systems, for fewer handoffs and a more seamless end-to-end reporting experience.
On-The-Go Collaboration
Ensure productivity from anywhere at any time via a convenient and flexible cloud-based platform where users can seamlessly submit and access information using secure mobile and web applications.
Global Scalability
Be prepared to manage growing operations with a cloud-based solution that supports diverse regions and languages and can cost-efficiently scale as your PV operations grow over time.
See the value of NavaX-powered data collection and reporting.
One-Unified Platform
Establish one intelligent portal where hospitals, clinical trial sites, and other field locations can seamlessly submit adverse events, medical information, and product quality complaints, integrated with downstream systems.
Conversational AI Assistant
Go beyond simple chatbots with a single, intelligent conversational experience that understands context and intent and helps identify or capture missing information during the initial interaction to ensure reports arrive nearly complete downstream.
Dynamic Data Extraction
Automatically identify and extract key attributes from free-text narratives, voice, images, or attachments, which are instantly converted into structured data and populated into the reporting form using Agentic AI-driven intelligence in your chosen language.
Intelligent Follow-Up Management
Reduce manual follow-up while improving data quality and completeness via an intelligent follow-up management process that helps track and resolve missing data and outstanding information requests after submission.
Comprehensive Global Support
Our solution is highly suitable for global rollouts, including an intuitive and easy-to-use user experience, up-to-date compliance with all the latest regulations, a proven track record of global implementations, and support for more than 35 languages.
Human-in-the-Loop
Clearly define where AI stops and human accountability begins with built-in safeguards including no autonomous decisions, final decisions with human experts, and full transparency and auditability.
LifeSphere® Technology is trusted by these industry leaders:
