Customers make all the difference.

LifeSphere’s vibrant customer community is building tomorrow’s future.

Our customer drives every decision we make.

We value you, and we listen to your feedback and suggestions. As a customer, you have a dedicated Customer Success Manager to guide you through using our platform. Additionally, you have LifeSphere Trainings and a Customer Portal to further shape your experience and help you get the most out of our products.

Customer Portal

Visit our customer communications portal to find information about:

  • Upgrade information and release notes
  • Special product-specific announcements
  • SaaS updates
  • Version-history documentation
  • Validation kits and packages

Only registered users will have access to these microsites. For access please contact your system administrator

LifeSphere Safety

Experience a Platform of Possibilities for Your Safety Needs

LifeSphere Regulatory

Total Drug Development Cycle Support with One Regulatory Solution

LifeSphere Clinical

Clinical Solutions that Save You Time on Research & Development

Support

Customer Support Tickets

The ArisGlobal customer support portal: My ArisGlobal Support (MAGS) gives registered users access to report an incident, review bug resolution documentation, and recent updates to the MAGS portal.

If you do not have access to the portal, reach out to your system administrator or your Customer Success Manager

Discover LifeSphere NavaX

LifeSphere NavaX is our next-gen cognitive computing engine that accelerates the application of artificial intelligence across our platforms to advance life sciences R&D technology.

See the value LifeSphere
NavaX provides

65%

Increased efficiency via safety case intake automation

50%

Efficiency gains by automating key Safety and Regulatory

90%

Extraction accuracy from diverse safety data sources

100+

Hundreds of hours saved on manual Regulatory workflows