Key Benefits

• Combines industry best practices from the user community
• Provides easy access to approved scientific content through a single system.
• Supports global collaboration and communication of management of medical information activities.
• Provides full multi-lingual support
• Provides open architecture to enable integration with back-end systems
• Ensures full security and traceability and supports data privacy needs

LifeSphere^® Medical Affairs – a Global, Integrated Platform

LifeSphere Medical Affairs is a global, single comprehensive medical affairs platform that helps companies successfully manage all medical information activities. Built on industry best practices, LifeSphere Medical Affairs helps organizations deliver clear and concise medical information to healthcare professionals and patients, and supports internal teams such as medical science liaison professionals.

A simple, intuitive user interface helps to increase productivity, making it easier for MI professionals to create and compile responses, gather and share insights and ensure the company meets its compliance and data privacy obligations. Open architecture enables integration with back-end systems, such as product complaint, safety databases and content management systems.

LifeSphere Medical Affairs gives companies a medical information software system that supports collaboration and communication across marketing, sales, R&D, clinical, regulatory, safety and other teams to ensure that patients and healthcare providers receive globally consistent, accurate and timely information about products. Offered as a multi-tenant cloud solution, LifeSphere Medical Affairs delivers lower total cost of ownership thanks to improved efficiency and better data quality.

A truly global solution for medical affairs, LifeSphere Medical Affairs is fully multi-lingual, supporting German, Japanese, Portuguese and Spanish, and fully mobile enabled for tablets and phones

The LifeSphere Medical Affairs platform consists of the following modules:

LifeSphere^® MI – A comprehensive, end-to-end, global medical information management system that utilizes workflow automation to efficiently process inquiries

LifeSphere^® Product Complaints – Product complaint management system designed to manage the intake of all inbound product complaints from different sources

LifeSphere^® Call Center – Streamlined call center module for handling AEs, complaints and inquiries

LifeSphere^® Mobile MA – Self-service portal and mobile module for tracking and reporting side effects, accessing documents, submitting medical inquiries and reporting product complaints

LifeSphere^® CMS – Online electronic content management, providing global and regional content management