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Press Release: LifeSphere® Intake and Triage Leverages Automation to Significantly Improve Efficiency Eliminating 90% of Manual Data Entry

Multi-tenant cloud solution acts as front end to any safety database and integrates with mobile-based applications to automate and standardize the case intake process for reports received from the field, reducing costs for greater ROI

Miami, Florida August 29, 2017 — ArisGlobal, a leading provider of integrated, multi-tenant cloud-based software solutions for life sciences, announces LifeSphere® Intake and Triage, a sophisticated case triage solution that enables drug and device companies to manage the intake, receipt and triaging of adverse events (AEs) automatically from a wide range of sources, including email, fax, online portal, electronic gateway (capable of processing both E2B (R3) and E2B (R2) cases) and mobile apps. Life Science companies benefit from having a central repository of inbound reports that makes it easy to effectively triage potential AEs in an efficient, compliant and auditable manner before promotion to their central safety system. Complex scenarios like Patient Support Programs, which collect data from multiple forms, are supported for data extraction options, using high-quality Optical Character Recognition, thereby eliminating 90% of manual data entry effort.


“Our solution integrates seamlessly with a number of market-known core safety systems as well as with a variety of mobile data collection apps,” says Sandeep Mahagaonkar, Senior Product Manager, ArisGlobal. “We’ve designed this solution with an intuitive, friendly user interface to give local affiliates greater control and ease in sending potential cases.”


Other advanced capabilities of this solution include:

  • Duplicate check and data assessment capabilities ensure that only non-duplicate adverse event cases are promoted to the central safety system for review and routing through a company’s pre-defined workflows.
  • Enhanced follow-up handling ensures that any new follow-up related to a case is immediately notified to a company’s safety team, who can then decide wither to absorb this new information into the same case version or create an entirely new version depending on whether the change is deemed trivial or significant.
  • Support for importing data using custom XML and the ability to extract data from Microsoft Word and Adobe PDF forms are additional features that make case intake easier.


“LifeSphere Intake and Triage is another example of how ArisGlobal is providing leading innovation in drug safety and pharmacovigilance,” said Sankesh Abbhi, ArisGlobal’s Managing Director. “Greater efficiency achieved from advanced automation and functional capabilities, plus multi-tenancy deployment help to drive lower total cost of ownership.”


Learn more:  LifeSphere Intake and Triage Factsheet

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