Intake and Triage

The only case intake solution with production-ready automation.

Real results. Available Today.

LifeSphere Intake and Triage

Developed and tested with industry leaders, including the US FDA, LifeSphere Intake and Triage automates case intake to bring deep efficiency gains and scalability to case processing. 

  • Drive efficiency, productivity and cost savings through AI-powered case intake
  • Enable multi-channel receipt of structured and unstructured safety data
  • Seamlessly integrate with any existing PV environment
  • Deliver sustained improvement via machine learning and NLP
  • Designed as a front end to LifeSphere MultiVigilance and other third party safety systems
  • Empower your team to handle rapidly increasing case volumes

Automation Technology Developed and Tested with Industry Leaders

Developed with the Industry’s Best

Industry-Tested Automation Technology

Powered by ArisGlobal’s cognitive computing engine, Nava®, LifeSphere Intake and Triage features production-ready automation that has been developed and tested directly with industry leaders, delivering immediate efficiency gains.

  • Automated Case Intake
  • Automated Case Data Extraction
  • Automated Validity, Triage & Dupe Check
  • Automated Coding
  • Automated Follow-up Management
  • Touchless Case Processing
  • Machine Translation


Results on Day One


Potential Case Intake & Data Entry Efficiency Gains


Potential Cost Savings Through Automation


Compliance with Global Regulations and Regulatory Agencies

Improve Efficiency, Productivity and Cost Savings

LifeSphere Intake and Triage leverages automation to eliminate 90% of traditional data entry efforts and simplifies safety case processing, leading to immediate and sustained time and cost savings. Advanced machine learning (ML) means that system effectiveness improves as more data is processed.

The solution provides a central repository of inbound adverse event reports, making it easy to effectively triage them in an efficient, compliant and auditable manner. 

The Chosen Next-Generation Case Intake System of the FDA 

Bring Structure to the Unstructured

Automate case intake from diverse data sources. The cognitive automation technologies within LifeSphere Intake and Triage enable automated recognition and extraction of potential adverse event data from multiple structured and unstructured sources, including email, fax, literature, electronic gateways and mobile applications like LifeSphere Reporter

LifeSphere Intake and Triage supports all E2B (R2/R3) data.  

Integrate Easily with Existing R&D Systems

Designed to be the front end of LifeSphere® MultiVigilance 10 and built with an open architecture, LifeSphere Intake and Triage can seamlessly integrate with any central safety database 
We have seen how the LifeSphere Platform’s advanced robotic automation and cognitive features will allow us to automate many of our key PV steps in the area of case processing, which are currently resource intensive”.

Claudia Lehmann

Head of Pharmacovigilance Operations, Boehringer Ingelheim

Infographic : The Transformation and Automation of Adverse Event Management in Life Sciences

Infographic : The Transformation and Automation of Adverse Event Management in Life Sciences

LifeSphere® Intake & Triage : Automate the Receipt of Adverse Event Data

Download the factsheet 

Automation in Pharmacovigilance: From Hype to Reality

Download the webinar

Regional PV Regulations: Challenges with Non-Harmonized Regulatory Expectations

Download the whitepaper



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