Managed Services

Here Today. With You Tomorrow.


Our Managed Services team helps you realize ROI

  • End-to-end, ongoing support for any ArisGlobal application, including system upgrades, patches, and MedDRA updates.
  • A multitude of support and service options, such as training, reporting, dictionary loading, and business and technical consulting.
  • Access to an experienced team of life sciences industry veterans with deep subject matter expertise.

Seamless Application Support

End-to-end support for the production environment, including system administration and maintenance.

Experienced Resources

ArisGlobal’s Managed Services team is made up of product and subject matter experts with in-depth application, architecture and compliance knowledge.

Flexible Delivery Model

Multiple delivery options, including shared, dedicated, onsite, nearshore and offshore models.

Reduced TCO

Outsourced managed services allow you to refocus valuable resources on your core business initiatives, saving you time and reducing total cost of ownership.

ArisGlobal wants to help make your journey as effortless and seamless as possible: not just at the beginning, but over the long-term.
Managed Services Offerings

Product & Application Training

Developed by experts with deep industry and product experience, our training programs educate on proper usage and administration of the LifeSphere portfolio.

Learn more about LifeSphere Trainings, our interactive e-learning offering >>

IS/IT/BT Support

Dedicated 24/7/365 on- or offshore support models, including SLA-backed incident management.

Ad Hoc Reporting

Ongoing support for ad hoc reporting requests.

Organizational Readiness

Maximize the success of your investment in the LifeSphere portfolio with comprehensive, 360-degree change management programs that are tailored to your needs. 

Business Support Services

Complete life cycle ownership of change management for application configuration, affiliate/partner setup, distribution rules, custom validations and bookmarks; backend third party audit support.

Dictionary Loading

MedDRA loading and recoding in support of regulatory requirements; on-demand loading of WHODD


Delivering Real Results to a Global Client Base



Global Colaboration

80% of the top 50 pharma companies are our clients



Efficiency Gains

80% potential efficiency gains driven by our Nava cognitive computing engine



Cost Savings

30% immediate cost savings potential via our advanced automation capabilities




100% compliance with all present and upcoming regulatory standards