We know from our customers that for many medical information teams, being tasked with meeting pharmacovigilance obligations ensuring global compliance, as well as providing up-to-date, consistent and accurate medical information globally, can be a daunting prospect.
While legally obliged to provide scientific services, medical information teams are often overlooked when it comes to the investment support required to deliver a high-performing service. This lack of investment can result in your services lagging in the adoption of the latest innovative technology available.
This means you are having to do more manually; or leverage in-house systems that come with their own set of challenges:
- Manual processes could mean you are spending up to 20 minutes turning around a single medical information request, which decreases productivity and potentially introduces errors in accurate data entry, while delayed response times could negatively impact patient health or run the risk of financial penalties. There is virtually no operational efficiency in the manual-realm and insights are nearly non-existent.
- Gaps in reporting with legacy systems often means it is impossible to produce the actionable intelligence required to demonstrate the contribution of the medical information. This often means systems need to be augmented using expensive third party solutions.
What can you, as a medical information professional, demand of any new system?
- An improved user experience – a single system for all medical information functions, designed to support multi-channel communication with Healthcare Professionals, patients, MSLs and medical affairs
- The ability to deliver actionable insights – reporting of metrics, drill-down analytics and easily configured tagging and visualization.
- Enhanced operational efficiency – a uniform platform as well as mobile applications, eliminating navigation or customization of disparate systems.
- Innovation in technology – cognitive computing to automate detection of adverse events.
- The ability to satisfy international data privacy regulations including encryption of personal data and automated redaction.
Tomorrow’s tools are here today
Being able to achieve all this from one medical information system is not as far-fetched as you think: it can be reality. With today’s technological innovations it is possible to support all functions in a single integrated workspace, with many manual processes being automated, delivering value at the same time as controlling costs. Demand more from your systems today.
Connect with our experts and visit ArisGlobal at booth #12 at the upcoming DIA MASC Forum 2017 this March 13-15 in Tucson, Arizona. Not going to the MASC Forum? Contact us at firstname.lastname@example.org to arrange an on-site demonstration.