ProServe™

Reduce risk. Lower Cost. Speed time to implementation. Aris Global has a reputation for providing solutions that "deliver as promised!" It's a reputation, however, not solely based on the scope and quality of our software. We are able to quickly and effectively implement our solutions thanks to our experienced and highly trained consultants and the unique Rapid Implementation Methodology they follow, which uses well-documented and repeatable processes modified to fit each customer's needs.

ProServe™ — the name we give our professional services team— offers global domain expertise in pharmacovigilance & safety, clinical trial management, medical information and regulatory affairs. They provide the complete lifecycle assistance you need to become successful in your implementation of Aris Global products.

Step 1: MANAGE THE PROJECT

To ensure the project runs on time and to budget, a project plan is prepared with clearly defined and measurable stages to help avoid the frustration of "project institutionalization," where a project is ongoing with no endpoint in sight.

Step 2: QUICKLY IMPLEMENT

Because of the Rapid Implementation Methodology it has created and used at some of the world's leading pharma organizations, the ProServe team is able to quickly install and deploy your system. How successful are we? Our implementations hold up under the most rigorous audits.

Step 3: VALIDATE THOROUGHLY

ProServe consultants take care of everything and keep you well-informed of progress, from project development, right through to a rigorous validation process which abides by the approach defined by GAMP 4. Standard validation documents are tailored to your specific project, and our consultants can also assist in validating proprietary protocols and procedures.

Step 4: TRAIN FOR SUCCESS

Aris Global's ProServe team provides customized training that is based on your unique needs and roles. Whether it is onsite at your location or at our offices, our trainers are subject-matter experts who will ensure that users and administrator receive the knowledge transfer to make them highly successful.

Expert Services

Short staffed or lacking particular expertise? ProServe also offers experienced professionals who can assist you in a number of other important areas:

Programming

• Custom screen programming
• Data migration

Other

• ARISg database expertise
• Transit schemes definition, review and troubleshooting
• Technical infrastructure questions, review
• External systems integration issues

Offshore Development Services

Take the Next Step

Learn more about how to reduce risk, lower costs, and speed time-to-business value with expert services and support from Aris Global. Email us or contact your local Aris Global representative today.