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agInquirer™

medical information management

Often driven by events like new product introductions, labeling changes or an increase in self-medication and off-label usage, every medical information inquiry needs a quick, consistent and accurate response by the pharmaceutical & life sciences companies, and distribution of information.

Gain control over the medical communications organization

agInquirer™ (formerly called inforMED™) is a comprehensive web-based medical communication information management system that facilitates the full request-and-response lifecycle. agInquirer facilitates and automates the intake, handling, routing and fulfillment of medical inquiries by providing an intuitive solution to manage and distribute consistent and accurate product information.

Medical Communication Management

Improve the consistency, accuracy and timeliness of inquiry responses

With agInquirer, medical information specialists (MIS) can deliver the right answer to the right person at the right time, helping improve patient safety, optimize information flow and address product concerns in a proactive manner.

System administrators can configure the system so that various business units and divisions see only the data and inquiries relevant to them. In fact, the system is running off a single global database that allows users with appropriate privileges to see all data and create reports across business units.

Case intake and triage center

As well as being a fully functional medical information system, agInquirer can act as a single point of capture for medical information requests, safety cases, or product complaints. Safety cases are passed seamlessly to ARISg or ARISj.

agInquirer can be integrated with any safety system, allowing organizations to capture adverse events at the initial point of contact and benefit from having a full audit trail of the case.

At-A-Glance

  • Web-based medical information management system
  • Manages, tracks and fulfills all medical information requests
  • Increase compliance with consistent and approved responses
  • Enhances user productivity and efficiency
  • Improves customer service and response times
  • Integrates with safety systems and leverages Documentum®
  • Enables automatic task assignment via built-in workflow

Download agInquirer™ Data Sheet
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