Hosted safety and expert case processing services

Aris Global has partnered with Synowledge™, a global leader in drug safety and IT services, to offer Seamless Safety. This offering combines Aris Global's Web-based, hosted pharmacovigilance and clinical safety with Synowledge's experienced, outsourced case processing services. Life science organizations of all size and shape can use Seamless Safety to meet their end-to-end pharmacovigilance and clinical safety requirements without having to deploy and maintain sophisticated IT infrastructure to support these applications. Life science companies can also focus on their core competencies and reduce the overall cost of maintaining compliance. All applications comply with standards and guidelines like 21 CFR Part 11, Annexure 11, ISO 27001, HIPAA, European Data Protection Act, Safe Harbor, and SAS 70. Aris Global’s Total Safety™ product suite on agOndemand platform

Aris Global's Total Safety™ product suite on agOndemand platform

Seamless Safety supports best-practice business processes in support of global compliance and is available for any Aris Global Total Safety solution on its private cloud:

Maintenance & Upgrades Powered by Aris Global

With Seamless Safety, all Total Safety applications and upgrades are fully maintained by Aris Global. This gives customers the peace of mind of having a "powered by" solution that reflects the innovative technology of the world's most trusted provider of software solutions for life sciences. Product upgrades also include complete dictionary management and maintenance including MedDRA and WHO Drug Dictionary.

Built on industry best practices from proven leaders

Seamless Safety leverages the secured hosted platform of agOnDemand, the proven Software-as-a-Service delivery platform chosen by more than 55 customers worldwide. agOnDemand when it comes to security and integrity of customers' database. All the applications comply with standards and guidelines like ISO 27001, HIPAA, European Data Protection Act, 21 CFR Part 11, Annexure 11, Safe Harbor, and SAS 70. With Aris Global's more than 25 years of experience in providing out of box software solutions to life science organizations across the globe and Synowledge’s expertise in case processing services, the Seamless Safety is the optimum blend of technology with expertise in life science domain.

Synowledge currently processes more than 60,000 safety cases annually. With Seamless Safety, customers can choose from a range of services including call center (includes handling of medical inquires and product complaints and processing of medical inquiry calls), case intake and data entry, coding, expert medical triaging of adverse event cases, generation of expedited and periodic reports, Qualified Person for Pharmacovigilance (QPPV) services and overall analysis and trending of cases (signal detection).

Following are just a few key features of Seamless Safety:

High Compliance Delivered at Low Cost

With end-to-end safety process being outsourced to Aris Global and Synowledge, companies can finally eliminate the cost of having to maintain the IT infrastructure to support safety applications. They can also save on the extra cost to implement patches and upgrades needed to comply with ever-changing reporting regulations. As a result, companies can focus on their core business processes and grow ahead of their competition.

Other key benefits of Seamless safety include: